Red Hat has launched an open source–driven sovereign support model for the EU, delivering EU-citizen-operated, in-region technical support to help organisations achieve true digital sovereignty beyond proprietary platforms.
Red Hat has introduced Red Hat Confirmed Sovereign Support for all 27 European Union member states, positioning open source as the foundational enabler of true digital sovereignty in Europe.
The new offering is designed to address Europe’s growing demand for verifiable local control over critical IT operations, data, technology and software support, at a time when European organisations are prioritising sovereignty to safeguard data, reduce geopolitical risk, meet regulatory requirements, and strengthen cloud resilience and AI innovation.
What differentiates the initiative is its EU-citizen-driven technical support model, delivered entirely within the European Union for Red Hat software subscriptions. Support services are provided exclusively by verified EU citizens, with EU-based teams overseeing end-to-end operations to reinforce compliance, jurisdictional security and operational autonomy. The service also provides 24/7 in-region availability, supporting business continuity and sovereignty mandates.
The offering builds on more than a decade of Red Hat’s experience delivering specialised support models for regulated and compliance-driven environments, extending capabilities already trusted by over 20,000 organisations globally using Red Hat’s open hybrid cloud portfolio.
Red Hat further strengthens the model through an ecosystem of more than 500 EU cloud partners, many offering sovereign cloud services, helping reduce reliance on non-EU hyperscalers while aligning with regional economic and regulatory priorities. The support framework underpins Red Hat’s broader open hybrid cloud and AI portfolios, enabling organisations to deploy and operate IT estates across any sovereign cloud environment.
Red Hat maintains that digital sovereignty can only be achieved through open source, citing its transparency, auditability, choice and control as key differentiators from proprietary “sovereign” offerings built on closed architectures.
Red Hat Confirmed Sovereign Support is expected to be available in early 2026.
